Privacy Policy

Sunryde Inc Privacy Policy

Last Revised: September 9, 2024

Sunryde Inc. and its subsidiaries (collectively, “Sunryde,” “we,” or “us”) are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, process, and disclose your personal information in connection with our websites, applications, and services that link to this Privacy Policy (collectively referred to as the "Services"), as well as any offline interactions where this policy is applicable.

Personal Information We Collect

We gather three types of personal information: data you provide directly, data collected automatically from your use of the Services, and information from third-party sources.

1. Data You Provide:

• Account Information: When creating an account, we collect details like your name, email, and password.
• Profile Data: Additional information such as address, phone number, and driver’s license details may be required for certain features. Some profile elements, like your city or bio, may be publicly visible.
• Vehicle Information: If you're listing a vehicle, we collect details such as the vehicle identification number (VIN) and availability.
• Payment Data: We collect and process payment information like credit card or bank details, which may be stored by third-party providers.
• Identity Verification: This may include scans of your driver’s license, passport, or other identity documents for verification purposes.
• Communication Data: We collect and store communications with Sunryde, such as emails or chat interactions.
• Research and Survey Data: Information provided through user surveys or research initiatives.

2. Data Automatically Collected:

• Usage Data: Information about how you interact with our Services, including pages visited, searches performed, and transaction history.
• Location Data: Approximate or precise location data, depending on your device settings.
• Device Data: Information related to the device you use to access our Services, such as the operating system, IP address, and browser type.

3. Data from Third Parties:

• Third-Party Platforms: If you log in via third-party services like Google or Facebook, we may receive information from those platforms.
• Background Check Services: With your consent, we may collect background information from public sources or third-party services.

How We Use Your Personal Information

We use, store, and process your personal information for various purposes, including:

• To Provide and Improve Services: This includes operating the platform, providing customer support, processing transactions, and personalizing your experience.
• For Marketing: We may use your data to send promotional materials or personalized advertisements. You can opt-out of marketing communications at any time.
• For Security and Compliance: We use your information for identity verification, fraud prevention, and compliance with legal obligations.

How We Disclose Your Personal Information

We may share your information under the following circumstances:

• With Your Consent: We will share information as directed or agreed upon by you.

Clarification: When we request your consent to share your personal information with third parties, we will do so explicitly, such as through opt-in checkboxes or specific notices at the time of collection. Consent will be required for specific purposes, and you have the right to withdraw your consent at any time.

• Public Profiles: Certain information may be publicly accessible, such as your profile or vehicle listings.
• Service Providers: We work with third-party service providers to support our operations (e.g., payment processors, hosting services).

Clarification: We ensure that all third-party service providers we work with comply with our privacy and security standards. This includes conducting regular assessments and requiring contractual agreements that protect your data and ensure its proper use.

• Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred as part of the transaction.
• Legal Requirements: We may disclose personal data when required by law or to protect our rights or users' safety.

Clarification: We will disclose your personal information to law enforcement or government authorities only when legally required or when we believe it is necessary to protect the safety of our users or comply with legal obligations. We will notify you when such disclosure occurs, unless prohibited by law.

Your Preferences and Choices

• Communication Preferences: You can control how we communicate with you in your account settings.
• Marketing Opt-Out: You can unsubscribe from promotional emails through the opt-out link in the email.
• Data Access & Correction: You can view and update your personal information in your account settings or by contacting us.
• Account Closure: If you wish to delete your account, contact us at [insert email].

Clarification: Upon account closure, we will retain your personal information only for as long as necessary to comply with legal requirements, resolve disputes, or enforce our policies, typically no longer than [insert timeframe, e.g., 6 months to 1 year] after account closure. Residual information may remain in our system for legal, tax, or audit purposes, but it will be isolated and protected from further processing.

• Location Data Opt-Out: You may opt out of location tracking by adjusting your device settings or contacting us.

Clarification: You may opt out of all forms of location tracking, including both precise and approximate location data. We retain location data only for as long as necessary to provide the requested Services and for legal or operational purposes, after which it is deleted.

Security

We employ various technical, physical, and organizational measures to safeguard your information.

Clarification: We employ advanced security measures to protect your data, including but not limited to encryption, two-factor authentication, and regular security audits. We also provide guidelines for users to enhance the protection of their accounts. However, no method of transmitting or storing information can be 100% secure and we cannot guarantee the security of your personal information.

Cross-Border Data Transfer

Your personal information may be processed and stored in countries outside your jurisdiction, including the United States.

Clarification: When transferring your data outside your jurisdiction, we implement safeguards such as Standard Contractual Clauses (SCCs) or other data protection measures required by applicable laws, ensuring that your data receives an equivalent level of protection in accordance with privacy laws like the GDPR.

Research and Development

We may use your personal information for research and development purposes.

Clarification: When we use your personal information for research purposes, it is fully anonymized in accordance with industry best practices, ensuring that the data cannot be re-identified.

Interest-Based Advertising

We may work with third-party advertisers to display targeted ads based on your preferences.

Clarification: You can opt out of all forms of third-party tracking, including interest-based advertising that extends beyond cookies, by adjusting your account settings or using the available opt-out tools. Visit [insert opt-out tool link] for more information on how to opt out of targeted ads.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted with the “Last Revised” date at the top. Your continued use of the Services indicates acceptance of the revised policy.

Contact Us

For any questions regarding this Privacy Policy, please reach out to us at:

Sunryde Inc., 954 Gayley Ave. Los Angeles, CA 90024, or via email at privacy@sunryde.com